Making tech simple
My name is Alex, and I offer IT support specifically for micro and small businesses in Kent, UK. Whether you have a team, or you’re a sole proprietor with a laptop and a smartphone, I’ll provide an affordable service to help you.
Firstly, I’ll offer a friendly and knowledgeable voice for de-confusion, and will answer any questions you have. Then I’ll work with you to figure out the best IT solution for your business. After I’ve implemented the changes, I’ll be on hand to resolve any issues which crop up going forward.
Why 'Simplex'?
The nature of computer technology is unavoidably complex, but that doesn’t mean your experience of computers needs to be complicated.
My job is to deal with the complexity for you, and my aim is to set up your computer system so it’s as robust and as simple to use as possible, with the complexity being handled under the hood. The end result I’m driving at is a smooth and easy interaction between you and your computer, and one which makes your life a lot easier.
This philosophy of simplifying complexity is what I call “simplexity”, hence the name “Simplex”.
Yes, I’ll help you with smartphones
The computers in our lives include smartphones, tablets, smartwatches, and other devices too. We use smartphones for tasks as much as we use PCs, if not more so. Therefore, we need to integrate them into a complete IT setup.
Smartphone considerations include handling emails, syncing files in the cloud, cybersecurity, opening Word documents, signing PDFs, and many other tasks.
I can also integrate other computing devices into your IT setup, such as your tablet computer or smartwatch.
Want to learn some computer skills?
Topics include:
- Using Windows, macOS, Android, and iOS.
- Microsoft 365: Word, Excel, and PowerPoint.
- Cloud services, e.g., Google Drive, iCloud, and OneDrive.
My tuition can help you with lots of different software, ranging from the essentials of using a computer (including a smartphone) to advanced functionality within specific apps.